Frequently Asked Questions
We securely and frequently analyze your website content (or other custom data) and save this for the assistant to use.
Absolutely! We customize the assistant to blend seamlessly with your brand's style and voice.
Definitely. Whenever you update your website, Untap AI can quickly learn the new information, ensuring your assistant always provides the most current answers.
Yes. The AI can return clickable links to relevant pages, helping users find what they need quickly.
This is real AI. No scripts and no decision trees. It understands and generates natural responses to a wide range of questions.
Absolutely. The widget includes an email capture function so you can gather leads while offering helpful AI-powered support.
Yes. Our team handles the setup and customization, so you can focus on your business.
Yes. It's built with natural language understanding, so it handles casual language, misspellings, and complex questions with ease.
Yes. The widget provides instant, always-on support, no matter the time or day.
It does. The widget can understand and respond in several major languages, helping you serve a diverse customer base.
Yes. The AI can guide users to the right products or services based on their needs and preferences.
Yes. Everything runs on secure, cloud-based infrastructure to ensure your data—and your customers'—stay protected.