Untap AI vs Zendesk: AI Chat Without Usage Surcharges
Zendesk charges $150+/month plus $50 per 1,000 AI users and multiple surcharges. Untap AI offers unlimited AI conversations for $65/month flat. Get powerful AI chat without watching your usage.
Untap AI vs Zendesk: Feature Comparison
| Feature | Untap AI | Zendesk |
|---|---|---|
| Monthly Base Cost | $65 flat | $150+ (Suite Team) |
| AI Usage Fees | None (unlimited) | $50 per 1K users |
| Message Limits | Unlimited | Usage-based |
| Primary Use Case | Lead capture & chat | Support tickets |
| White-Label Option | Yes | No |
| Setup Time | 30 minutes | Days to weeks |
| Auto Training | Daily website scraping | Manual knowledge base |
| Predictable Billing | Yes | Variable |
Why Choose Untap AI Over Zendesk
Truly unlimited AI — no per-user or per-resolution fees
Flat $65/month — predictable costs every month
Built for lead capture — not just support tickets
White-label ready — agencies resell at $200-$300/month
Simple setup — works in 30 minutes, not days
Daily content updates — always trained on latest website content
For Agencies & Resellers
White-label Untap AI and resell to your clients. Unlike Zendesk, our platform is built for agencies.
- Your cost: $65/month per chatbot
- Typical resale: $200-$300/month
- Your profit: $135-$235 per client, every month
10 clients = $1,350+ monthly profit
For Small Businesses
Get the same AI chat capabilities as Zendesk without the enterprise price tag or complex setup.
- Flat $75-$100/month - no surprises
- Unlimited messages - no usage fees
- 30-minute setup - live demo in minutes
- Daily website scraping - always up to date
Trusted by Growing Businesses
See how SMBs are using Untap AI to convert more website visitors into leads
Keystone Granite
$3,000+
Average sale per inquiry
West Hills Vineyards
$8,000+
Average wedding booking
GT Landscape Solutions
$5,000+
Average project value
Common Zendesk Frustrations
- Base pricing of $150+/month is just the starting point
- AI agent usage charges $50 per 1,000 automated resolutions
- Multiple add-on surcharges for different AI features
- Suite complexity requires significant setup time
- Designed for support teams, not lead generation
- No white-label option for agency resale
Ready to Switch from Zendesk?
Get a personalized demo of Untap AI in under 30 minutes. See exactly how it works on your website before committing.
No credit card required. No sales calls. Just a working demo in 30 minutes.